Almost five years ago, I started this blog with the question “Which of these two coat hangers is more creative?” By comparing the Sydney Harbour Bridge to the wire coat hanger, I used a metaphor to show it’s one of the most common ways that people create ideas.
A metaphor compares an existing problem with another, unrelated or dissimilar problem, object or situation. The word originates from the Greek word metaphorá, meaning to transfer, to carry over.
No less than Aristotle recognized the value of metaphors some 2,500 years ago. “The greatest thing by far is to be a master of metaphor,” he wrote in Poetics, then adding, “For to make good metaphors implies an eye for resemblance.” Later on, he paraphrased himself: “The successful use of metaphor is a matter of perceiving similarities.”
By reframing the situation or problem, metaphors help creative thinking in three ways.
- By identifying similarities between two disparate problems. In doing so, new insights emerge, and can potentially be translated into new ideas to solve the original problem.
- By examining the old problem in a new context. Here, a new or different perspective might reveal unusual approaches or potential alternatives to solve the original problem.
- By looking elsewhere for answers, particularly outside our existing body of knowledge as well as our comfort zone. As we distance ourselves from our current situation, we give ourselves freedom and clarity to question our assumptions or stereotypes. By breaking these biases, we often can see new solutions to solve the original problem.
William J.J. Gordon formalized the metaphor process during the 1950s as ‘Synectics’ when he learnt through his research that people often solved problems creatively when they expressed the issue or need as a metaphor. Gordon and his colleagues used another poet – the German writer Novalis – to explain how metaphors can work in brainstorms.
1. Metaphors make the strange familiar.
Metaphors help make sense of the unfamiliar by comparing it to something understandable. As an example, the technology industry in its infancy used metaphors to explain complex new products or services to its customers, such as the mouse, the desktop, Windows or Facebook.
If your own situation or problem is complex, you might use this technique of radical simplification when you next brainstorm. Pretend you’re talking to as child, a novice or an alien: what metaphors would you use to reduce down the intricacies of your business problem or process into something easy to understand?
As a personal example, I was once asked to help promote a specialized cardiovascular heart treatment drug. In the brainstorm, we identified the problem: Doctors were overwhelmed with so much information about cardiovascular myths that it was often difficult and time-consuming to develop a proper diagnosis. Our metaphor: The problem was like reading a complex map when you didn’t know where you are. Building on this ‘atlas’ concept, we brought out many road maps and began picking out common attributes and features, such as the legend, location icons and road patterns. One person eventually offered up traffic arteries, which of course ‘arteries’ connected us back full-circle to our cardiovascular topic, and so we used traffic elements as campaign themes, messages and visual images to differentiate and make memorable our campaign launch.
2. Metaphors make the familiar strange.
Remember when you saw something you’ve taken for granted in a new light? By looking at the familiar with new eyes, you might realize you’d been blinded to the obvious, or forgotten an essential element, or discovered something entirely fresh. That’s the key to using this style of metaphor. You want the metaphor to change your viewpoint to gain a new appreciation.
As a personal example, we were looking for ways to internally communicate cultural changes to a newly merged organization. The problem: Employees were bombarded with too much information (much of it gossip) and therefore believed everything and anything. Our metaphor: The problem is like having too many talk shows. Building on this ‘conversation’ concept, we gathered information on leading current and past talk shows, both in Australia and other countries. By examining each show further, we found a wealth of new activities to bring focus to our internal communications campaign, even going to the point of creating and filming our own talk show, using employees as both hosts and guests to be the definitive source for truthful information on the merger.
Another way to make the familiar strange is to break from perceived assumptions about a specific situation or environment by forcing you into multiplicity. That’s a fancy way of saying to look at a problem from many points of view, not just one. When you encourage multiple options, you encourage multiple answers.
My favourite brainstorm technique to use multiplicity is entitled New Point of View. The basic idea is to imagine how people in other (wildly unrelated) occupations might solve our problem. Click on the post’s title to see instructions and another example of how we applied metaphors in a brainstorm, this time to a crisis communications campaign.
Finally, there’s as third post with more information and additional instructions on using metaphors in your creative thinking, entitled Brainstorm Technique: Metaphors.
If you want other brainstorm techniques, please visit the category of Brainstorm Techniques, Games and Icebreakers for examples and suggestions.
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Have you ever tried using metaphors in brainstorming? What’s worked for you?